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Privacy Policy

How we collect, use, and protect your personal information

Introduction

Skillsat Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.

We take your privacy seriously and will only use your personal information as described in this policy. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We may collect the following types of information:

Information you provide to us:

  • Contact information (name, email address, phone number, company name)
  • Account information if you create an account with us
  • Information provided when filling out forms on our website
  • Information provided when contacting us or reporting a problem
  • Records of correspondence if you contact us
  • Responses to surveys or feedback requests

Information we automatically collect:

  • Technical information including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Information about your visit including the URLs clicked through to and from our site, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
  • Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process and fulfill your requests, orders, and transactions
  • To communicate with you about your account, services, and provide customer support
  • To send you important notices and updates about changes to our services
  • To personalize your experience and deliver content and service offerings relevant to your interests
  • To conduct analytics and research to improve our services and customer experience
  • To protect the security and integrity of our services
  • To comply with legal obligations and enforce our terms

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

  • Performance of a Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests
  • Compliance with Legal Obligation: Processing necessary to comply with a legal obligation
  • Consent: Where you have given consent for specific processing activities

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analytics, payment processing, customer service, email delivery, and marketing
  • Business Partners: Partners with whom we jointly offer products or services
  • Legal Requirements: When required by law, to protect our rights, or in response to a legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to rectify inaccurate or incomplete information
  • Right to erasure (the "right to be forgotten")
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site. For detailed information about the cookies we use, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

International Data Transfers

We may transfer your personal information to countries outside the European Economic Area (EEA). When we do, we ensure a similar degree of protection is afforded to your information through appropriate safeguards, such as standard contractual clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Skillsat Ltd
Email: privacy@skillsat.com
Address: Skillsat Headquarters, 123 Tech Avenue, London, UK

Last Updated: November 15, 2025